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Privacy Policy

Custom Web Development B2B Digital Marketing E-Commerce Solutions 24/7 Technical Support Professional Brand Strategy Google Ads Management Local SEO Services UI/UX Design Software Development Website Hosting
Custom Web Development B2B Digital Marketing E-Commerce Solutions 24/7 Technical Support Professional Brand Strategy Google Ads Management Local SEO Services UI/UX Design Software Development Website Hosting

1. Introduction

Technema Digitals ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website technemadigitals.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

2. Company Information

Legal Name: Technema Digitals

Address: 4909 Franklin Avenue, Yellowknife, NT X1A 2N8, Canada

Email: support@technemadigitals.com

Phone: +1 (365) 809-3029

We serve clients in the United States, Canada, and Pakistan, and our privacy practices comply with applicable laws in these regions including CCPA (California), PIPEDA (Canada), and GDPR (European Union).

3. Information We Collect

We collect information from you when you visit our website, fill out a form, or interact with our live chat support. The information we collect may include:

3.1 Personal Information

When you use our contact form or live chat support, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any information you voluntarily provide in messages or chat conversations
3.2 Automatically Collected Information

Through cookies and tracking technologies, we automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit on our site
  • Time and date of your visit
  • Time spent on pages
  • Referring website addresses
  • Other diagnostic data
3.3 Information from Live Chat

Our "Talkto" live chat support collects information you provide during chat sessions, including your name, email address, and the content of your messages. These chat transcripts may be retained temporarily to improve our services and address your inquiries.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

4.1 Types of Cookies We Use
  • Essential Cookies: Necessary for the website to function properly.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Preference Cookies: Remember your settings and preferences.
4.2 Google Analytics

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information collected relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://policies.google.com/privacy

4.3 Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Respond to your inquiries and provide customer support via contact forms and live chat
  • Improve our website and user experience
  • Analyze website usage through Google Analytics
  • Understand how users interact with our site to make improvements
  • Protect our website and prevent fraud
  • Comply with legal obligations

Note: We do not send marketing emails or newsletters. We only contact you in response to your direct inquiries.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Website Usage Data: Information collected through cookies and Google Analytics is retained temporarily and anonymized where possible.

Contact Form Submissions: When you submit a contact form and then leave our website, your data is deleted from our active systems. Chat transcripts may be retained temporarily to improve our services and address inquiries.

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We do not share your personal information with any third parties for marketing purposes. However, we may share information in the following limited circumstances:

  • Service Providers: We use third-party services such as Google Analytics (for analytics) and Talkto (for live chat support). These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

8. Third-Party Services

8.1 Google Analytics

We use Google Analytics to monitor and analyze website traffic. Google Analytics uses cookies to collect information. You can learn about Google's privacy practices by visiting https://policies.google.com/privacy. To opt out of Google Analytics tracking, you can install the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.

8.2 Talkto Live Chat

Our live chat support is powered by Talkto. When you use our live chat, Talkto collects your name, email address, and chat messages to facilitate communication. Talkto's privacy policy can be found at their website. We encourage you to review their privacy practices.

9. Your Privacy Rights

9.1 For All Users

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information.
  • Objection: You may object to our processing of your personal information.

To exercise these rights, please contact us at support@technemadigitals.com.

9.2 California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, disclose, and sell (we do not sell personal information).
  • The right to request deletion of your personal information.
  • The right to opt-out of the sale of your personal information (we do not sell personal information).
  • The right to non-discrimination for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at support@technemadigitals.com.

9.3 Canadian Privacy Rights (PIPEDA)

If you are a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including the right to access and correct your personal information held by us.

9.4 European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • The right to access your personal data
  • The right to rectification
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object

To exercise your GDPR rights, please contact us at support@technemadigitals.com.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

11. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

12. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We are based in Canada and serve clients in the United States, Canada, and Pakistan. By using our website, you consent to the transfer of your information to Canada and the processing of your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Technema Digitals was built for businesses like yours. We're the digital marketing agency that handles the complex, technical, and time-consuming work of building your online presence, so you can focus on running your company. We don't just build websites; we build custom, high-converting sales websites designed to work for you 24/7. We don't just run ads; we craft strategic, data-driven campaigns that connect with your local audience and deliver a clear return.

As a small business owner, you're pulled in a dozen directions. You know you need a better website, you've heard SEO is important, and maybe you've even tried running a few ads. But who has the time to become an expert in all of it? That's where we come in.

Based in North America and serving clients across the US, Canada, and Pakistan, we specialize in making digital marketing simple, effective, and transparent. Think of us as your outsourced digital department: your strategists, your developers, your marketing team. Ready to stop guessing and start growing?